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Warranty Policy

  1. Proof of purchase is a pre-requisite to claim warranty.
  2. Repairs under warranty period shall be carried out by the company authorized personnel only. The details of service centers / support required are available at the company website www.danamedical.ae
  3. In the event of repairs of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. The time taken for repair and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
  4. In case of any damage to the product / misuse detected by the authorized service center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on chargeable basis only.
  5. In the event of the company offering EXTENDED WARRANTY period for any specific product / period, it is the responsibility of the purchaser to get the warranty card duly registered with the company within 2 weeks of purchasing under such an offer, at the purchaser’s cost and risk only.
  6. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Center with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Center.
  7. While carrying out repair, the company may use accessories or parts that are new or refurbished or reconditioned.
  8. The company shall not be liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the product.
  9. Warranty is not applicable in case of the product purchased is not used according to instructions given in the Instruction manual, as determined by the company personnel.
  10. Warranty shall be void if product has failed under certain conditions/types(example: Waterlogging, misuse etc.)

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Reach out to us through our support channels

Help Desk
+971 4 294 5445
Email Support
amenamc@danamedical.ae

Copyright © 2024 www.danamedical.ae. All rights reserved.

Help Desk
+971 4 294 5445
Email Support
amenamc@danamedical.ae

Copyright © 2024 www.danamedical.ae.
All rights reserved.

Copyright © 2024 www.danamedical.ae.
All rights reserved.